Terms & Conditions

These Terms and Conditions (“Terms”) govern your use of the NGFoodMart website (the “Website”) and the services offered by NGFoodMart (the “Services”).

By accessing or using the Website or Services, you agree to be bound by these Terms.

1. Use of the Website and Services

• You must be at least 18 years old to use the Website and Services.
• You are responsible for maintaining the confidentiality of your account information, including your login credentials.
• You are responsible for all activity that occurs under your account.
• You agree to use the Website and Services only for lawful purposes.
• You agree not to use the Website or Services in any way that could damage, disable, overburden, or impair the servers or networks of NGFoodMart.
• You agree not to attempt to gain unauthorized access to the Website or Services, computer systems or accounts associated with NGFoodMart, or any other systems or networks connected to NGFoodMart’s servers.

2. Orders and Payment

• You agree to pay for all orders you place on the Website.
• We accept various payment methods as displayed on the Website.
• Prices for products and services are subject to change without notice.
• We may offer promotions and discounts from time to time. These promotions and discounts may have specific terms and conditions that apply.
• We reserve the right to refuse any order for any reason.

3. Delivery

• We deliver to all major areas within Lagos. You can enter your postcode at checkout to confirm if we deliver to your specific location.
• Delivery fees vary depending on your order total and location. You will see the exact delivery fee at checkout before you confirm your order.
• We offer same-day delivery for orders placed before [insert time cut-off for same-day delivery] and next-day delivery for orders placed after.
• We are not responsible for delays in delivery caused by factors beyond our control, such as weather conditions or traffic.

4. Returns and Refunds

• We accept returns for damaged or incorrect items. Please contact our customer service team within [insert timeframe] of receiving your order to initiate a return.
• We will issue a full refund for the returned item, including any applicable delivery fees.
• We do not accept returns for non-damaged or incorrect items.

5. Intellectual Property

• The content of the Website and Services, including the design, text, graphics, logos, and images, is the property of NGFoodMart or its licensors and is protected by copyright and other intellectual property laws.
• You may not copy, modify, distribute, transmit, display, reproduce, publish, or create derivative works of any content on the Website or Services without the prior written consent of NGFoodMart.

6. Disclaimer

• The Website and Services are provided “as is” and without warranties of any kind, express or implied. NGFoodMart disclaims all warranties, including but not limited to the warranties of merchantability, fitness for a particular purpose, and non-infringement.
• NGFoodMart does not warrant that the Website or Services will be uninterrupted, error-free, or virus-free.
• NGFoodMart will not be liable for any damages arising from your use of the Website or Services, including but not limited to direct, indirect, incidental, consequential, or punitive damages.

7. Limitation of Liability

• NGFoodMart’s liability to you for any cause whatsoever, and regardless of the form of the action, will be limited to the amount you paid for the Services.

8. Termination

• We may terminate your access to the Website and Services for any reason, at any time, without notice.
• You may terminate your account at any time.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Nigeria.

10. Entire Agreement

These Terms constitute the entire agreement between you and NGFoodMart regarding your use of the Website and Services.

11. Contact Us

If you have any questions about these Terms, please contact us by email at hello@ngfoodmart.com.ng or by mail at: